With many of the world’s airports now handling upwards of 10M passengers a year, and the increased focus on retail developments and other facilities within terminals designed to improve the passengers experience, airports can now be thought of as small towns with incredibly mobile populations. This brings significant challenges to the airport operators, a good PA system can help overcome some of these challenges on a day to day basis by providing an effective means of communication between the operator and passengers.

In an airport the PA system is the primary way of communicating with the passengers, more often than not these systems are now Public Address/Voice Alarm systems, so they are also used as the primary form of communication in the event of a fire or other emergency.

What did they just announce? You wouldn’t accept an email with half the words missing as an effective form of communication so why accept an unintelligible PA system? The most effective PA/VA system is the one that delivers a clear and understandable message the first time. In an emergency situation this means that passengers can act quickly and precisely to the message and in more day to day scenarios it means that a passenger can understand that gate change announcement or last call message and get home to their loved ones on time, therefore reducing stress, improving their customer experience and their perception of your terminal.

So what’s the big deal about a Public Address system? It’s just speakers, some amps and a microphone isn’t it? Modern airport terminals tend to consist of spaces that have large volumes which are finished with surfaces that are acoustically very hard. This poses a significant challenge to the sound system designer.

So what’s the solution? Well back in the 1990’s Duran Audio developed the AXYS Intellivox range. The Intellivox is designed to deliver the ultimate intelligibility in even the most challenging of acoustic environments. The Intellivox delivers the sound where you want it, at the listener, and reduces the amount of energy that bounces around the room (reverberation).

The AXYS Intellivox is designed to be the ultimate message delivery service; delivering clear and intelligible announcements to your passengers. Intellivox keeps them safe and helps to reduce stress levels.

When you need intelligibility Intellivox delivers:

• Clear and Intelligible messages
• A great looking sound system, Intellivox units can be colour matched or recessed to make them almost invisible.
• A safe and reliable system, Intellivox comes with an extensive set of surveillance features.
• A system that is easy to install and maintain

Oh and before you ask it sounds great for background music too! If you want to learn more about Intellivox then click on one of the links below:

Airport References…

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